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STORE POLICY

Custom Merchandise

If you or your organization are interested in custom merchandise, please contact us! 

  • How long does it take for an order to complete?
    Custom merchandise may take up to 2-4 weeks to ship. Custom embroidery may take up to 4-6 weeks to ship.
  • How do I create my own custom merchandise?
    Please refer to the store policy page to find instructions for creating your own custom merchandise. If you are unsure where to start, feel free to contact us and we can assist you!
  • Can I return my custom merchandise?
    All sales are final for custom merchandise. If you believe your item is defective, please contact us by phone or email so we can resolve the issue!
  • How long does it take for an order to complete?
    Printing supplies are shipped within 2-5 business days.
  • How can I find the cartridge for my printer?
    1. Make sure you know the manufacturer and model of your printer. 2. Go to the Printing Supplies page and choose your printer manufacturer. 3. Find the model of your printer on the table. 4. Select the cartridge you need. Make sure to verifiy the color of the cartridge. 5. Add cartridge to cart. 6. Finish and pay.
  • What do I do if I can't find my printer?
    Not all printers are listed on the website. If you know your printer model, please contact us and we may still be able to provide the cartridge or toner you need.
  • What do I do if I can't find my cartridge or toner?
    Not all cartridges or toners are listed on this site. Please contact us and we may still be able to provide the item you need.

Privacy & Safety

We care deeply about customer privacy. Any information that you provide us on this site will not be shared with anyone outside of Print Freely. 

Payment Methods

Payment Methods

Credit / Debit Cards
PayPal

Purchase Order

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